Why 1–800 Numbers Don’t Have to Suck

Every time you need to contact a company, there’s the dreaded thought of having to contact the 1–800 number they have listed, and the dread of pushing 470 extra numbers to get through for the 15 second question that you have. Companies have established these numbers to help funnel people to the appropriate channels, and yet like most people, I furiously push 0 until I almost shatter my screen in sheer rage of wanting to speak…